Neodeluxe Fact Link supports three user roles with varying levels of access:
Admin (Fact Link Admin)
Admins have full access to all Fact Link features and actions.
Fact Link Creator (Fact Link Creator)
Fact Link package owners can manage and update their own packages, including reordering documents, or taking action on packages and documents. For packages they do not own, the user can only manage facts and comments.
Member/Everyday User (Fact Link User)
Users can access all packages but have limited permissions for package, and document management. They are allowed to create and manage their facts, and comments.
|
Fact Link Admin |
Fact Link Creator |
Fact Link User |
|
| Fact Link Package List | Yes | Yes | Yes |
| Package Management | Yes | Yes | No |
| Edit Packages | Yes | Yes (Only Owned Packages) | No |
| Delete Packages | Yes | Yes (Only Owned Packages) | No |
| Create Packages | Yes | Yes | No |
| Manage Package Privacy | Yes | Yes (Only Owned Packages) | No |
| Import Documents | Yes | Yes (Only Owned Packages) | No |
| Upload Documents | Yes | Yes (Only Owned Packages) | No |
| Sort Documents | Yes | Yes (Only Owned Packages) | No |
| Delete Documents | Yes | Yes (Only Owned Packages) | No |
| Export PDF | Yes | Yes (Only Owned Packages) | No |
| Export Facts | Yes | Yes (Only Owned Packages) | No |
| Add Facts | Yes | Yes | Yes |
| Edit Facts (Fact name, fact date, tag) | Yes | Yes | Yes |
| Delete Facts | Yes | Yes | Yes |
| Add Comments | Yes | Yes | Yes |
| Edit Comments | Yes | Yes | Yes |
| Delete Comments | Yes | Yes | Yes |
Have Questions or Issues?
If you have any questions, or you are experiencing issues with accessing or using Fact Link, please contact our Product Support Team:
- Email: help@neostella.com
- Submit a Request: Click here to submit a ticket
Our Product Support Team is available Monday through Friday, from 8:00 AM - 5:00 PM CST.