Neodeluxe Fact Link supports three user roles with varying levels of access:
Admin (factlink_admin)
Admins have full access to all Fact Link features and actions.
Fact Link Creator (factlink_creator)
Fact Link Creators can manage and update their own packages, including reordering documents, or taking action on packages or documents.
Member/Everyday User (factlink_user)
Users can create and edit their own facts and comments, but have limited access to package and document management.
|
factlink_admin |
factlink_creator |
factlink_user |
|
| Fact Link Package List | Yes | Yes | Yes |
| Package Management | Yes | Yes | No |
| Edit Packages | Yes | Yes (Only Owned Packages) | No |
| Delete Packages | Yes | Yes (Only Owned Packages) | No |
| Create Packages | Yes | Yes | No |
| Import Documents | Yes | Yes (Only Owned Packages) | No |
| Upload Documents | Yes | Yes (Only Owned Packages) | No |
| Sort Documents | Yes | Yes (Only Owned Packages) | No |
| Delete Documents | Yes | Yes (Only Owned Packages) | No |
| Export PDF | Yes | Yes (Only Owned Packages) | No |
| Export Facts | Yes | Yes (Only Owned Packages) | No |
| Add Facts | Yes | Yes | Yes |
| Edit Facts (Fact name, fact date, fact type) | Yes | Yes | Yes |
| Delete Facts | Yes | Yes | Yes |
| Add Comments | Yes | Yes | Yes |
| Edit Comments | Yes | Yes | Yes |
| Delete Comments | Yes | Yes | Yes |
Have Questions or Issues?
If you have any questions or you are experiencing issues with accessing or using Fact Link, please contact our Product Support Team:
- Email: help@neostella.com
- Submit a Request: Click here to submit a ticket
Our Product Support Team is available Monday through Friday, from 8:00 AM - 5:00 PM CST.
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