The INTEGRATION USERS tab represents system-level identities used to enable application-to-application (machine-to-machine) integrations within Neostella. Unlike people users, integration users are not human accounts. Instead, they provide a secure identity that allows external systems to authenticate, interact with, and perform actions within Neostella based on assigned permissions and scopes.
This tab is used when an external application requires controlled access to Neostella resources. Each integration user acts as a bridge between Neostella and another system.
There are two types of integration users supported by Neostella:
| Integration User Type | Description |
| System Integration Users | Created and managed internally by Neostella. These users are not visible or editable by admins, always remain active, and operate entirely in the background. |
| Custom Integration Users | Visible in the Integration Users table. These users are created and managed by admins and can be configured with scopes, credentials, and active status. |
access the integration users tab
From the Control Center:
1. Click Access
2. Click Users
3. Select the INTEGRATION USERS tab
The integration users workspace opens
integration users dashboard
The INTEGRATION USERS dashboard provides a centralized view for creating, managing, and reviewing system integrations. It includes the following elements:
1. INTEGRATION USERS tab 3. Integration builder
| 4. Integrations user table
5. Integration user editor |
+ integration button
The + INTEGRATION button is used to create a new custom integration user. When selected, it opens the integration builder, where admins define the integration’s identity, scope, and credentials.
This button is the starting point for configuring any new system-to-system connection.
integration builder
The integration builder is where custom integration users are configured. From this view, admins can:
- Define the integration name and description
- Assign scopes that determine which Neostella tools the system can access
- Generate OAuth credentials and secrets used by the external system
The integration builder can be accessed either by clicking + INTEGRATION to create a new integration user or by selecting an existing integration user from the table to edit it.
integration users table
The integration users table displays all custom integration users (excluding system integration users). Each row represents a configured system identity:
| Column Name | Description | Example |
| Name | Custom name assigned to the system being integrated | Automations |
| Description | Description of the integration user and its intended purpose | Integration used to run automated workflows and background processes |
| Scope | Neostella tools and areas the integration can access. Scopes are used to limit and differentiate system behavior (for example, Finance-related tools vs. Document tools) | Automations, Documents, Contacts |
| Active | Indicates whether the integration user is currently active | Yes |
| Last Updated Date | Shows the most recent update made to the integration user configuration | Feb 3, 2026 |
integration user editor
The integration user editor is the management interface for individual integration users. From this editor, admins can:
- View and update the integration name and description
- Modify assigned scopes
- Generate OAuth credentials
- Activate or deactivate the integration user
This editor is the authoritative location for maintaining and auditing integration user configuration throughout its lifecycle.