Overview
This feature allows users to create and configure forms and relate them to Object Types in a Tenant.
When an Object Type is selected, the form will display the fields defined by its configured rules. This creates a structured and segmented form selection based on the related Object Type.
Forms can be customized by defining which fields are relevant for each Object Type.
*Reference image showing the relationship between the object types and the forms.
Key Components
TYPES Tab:
In the Object Setup, users can manage the Types related to the object.
*Reference image of the Object TYPES tab showing a New Object Type and the Type setup Section.
Configuration Steps
To configure an Object Type form:
- Navigate to Schema -> Data.
- Select a Custom Object. (See the Note)
- Go to the TYPES tab.
- Click on the +NEW button, this will add a New Object Type on the list.
- Select the New Object Type. This will open the Type Setup Section.
- Add a Name for the Type. This will create an API Name that can be adjusted.
- Users can also add abbreviations or limitations.
- Users can activate the toggle so the type is available in Project Groups.
- Look for the Form selection menu:
- Users can select the Create New From to open the Form Builder. Once the form design is configured, Click SAVE. This will open the Type Setup.
- Users can select and configure previous forms.
- To configure a previous Form, click on the icon:
- To configure a previous Form, click on the icon:
- Click SAVE to finish the Object Type Form configuration.
Learn more: Schema – Data – Objects Catalog
*Reference image of the Object TYPES tab showing a preconfigured Form and the button to edit it.
Validation
To see the configured Object Type Form:
- Go to Cases.
- Open a Project with the configured type.
- Look for the Object on the Context Menu and select it. This will open the default form.
- Look for the Object Type field. Select the New Type.
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The form will change and a warning will be displayed.
Troubleshooting
- Make sure the object permissions are on.
- Go to Permissions
- Look for the Object
- Make sure all the Permission set is active for the Custom Object.