The Messages section allows you to collaborate directly within the current project. All communication stays attached to that project, keeping discussions centralized, contextual, and easy to track. This guarantees organized conversations and tied to the exact project they relate to, eliminating the need of external chat tools. In the Messages section, users can:
- View the full message history.
- See sender names and timestamps.
- Mention other users using @username.
- Format text (bold, italic, strikethrough, links, lists, quotes).
- Reply directly to a specific message using threads.
- Post new messages in real time.
How to Navigate to Messages
- After accessing Neostella, click the grid icon
and select the Cases workspace, navigate to the Projects menu.
- In the ALL PROJECTS page, locate in the list the project to manage and click on its name. The Project Management page is displayed, allowing the user to manage the project.
- Select the
Messages section. The messages page is displayed with all the message threads associated with that project.
If the project does not have any conversations yet, the conversation history will be empty.
For more information about the Messages feature and how to use it, please visit: Messages.