time - FAQs & troubleshooting

  • Updated

can I create time entries in different ways?

Yes. You can create time entries by manually entering the time spent or by using the timer to track time in real time.
 

when should I use the timer instead of manual entry?

Use the timer when you want to track time while performing the activity. Manual entry is used to register time after the work has been completed.


can I edit a timer entry while it is running?

No. Timer entries cannot be edited while running. You must pause the timer to update any details.


what happens if I start a timer while another one is running?

A confirmation message is displayed indicating that another timer is active. If you continue, the current timer is automatically paused and the new timer starts.


does the timer keep running if I close my session or leave the platform?

Yes. The timer continues running even if you close your session or leave the platform. Make sure to pause it when you stop working to avoid recording incorrect time. 
 

do I need to click SAVE while editing a timer entry?

No. Changes are saved automatically while editing.

Important: Do not click SAVE until you are ready to register the time entry and have finished your activity.


when can I delete a timer entry?

Timer entries can only be deleted when they are paused or not started. Running timers must be paused before they can be deleted.

 

what happens after I click SAVE on a time entry?

The time entry is recorded with the entered or tracked time and becomes immediately available in the Time menu and in the Time section of the corresponding Project.