This article will guide you through the steps for setting up a new user account on the Neostella Support Center. If you have any questions or issues when setting up your account, please contact the Neostella Support Team at help@neostella.com.
1. Navigate to help.neostella.com and click Sign In in upper right hand corner.
2. On the sign in screen, in the lower left hand corner, click New to Neostella? Sign Up.
3. Enter your Full Name and Email Address. Then click the Sign up button. Please note, your email
address used for help.neostella.com should be associated with your Organization Domain (ex. @neostella.com)
4. In your email inbox, you will receive an email to create a password. From the email, select Create
Password to set your password.
NOTE: Your password must be at least 5 characters and different from your email address.
5. Upon setting your password, you will be logged into the Neostella Support Center. Please store your password in a secure place.
If you have any questions or issues regarding creating a support account, please contact the Neostella Support Team at help@neostella.com.
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