How to Create an Account on Neostella's Support Center

  • Updated

This article will guide you through the steps for setting up a new user account on the Neostella Support Center. If you have any questions or issues when setting up your account, please contact the Neostella Support Team at help@neostella.com.

1. Navigate to help.neostella.com and click Sign In in the upper right hand corner.

2. On the sign in screen, in the lower left hand corner, click New to Neostella? Sign Up.

3. Enter your Full Name and Email Address. Then click the Sign up button. 

Your email address used for help.neostella.com should be associated with your Organization Domain (For example: @neostella.com)

4. In your email inbox, you will receive an email to create a password. From the email, select Create Password to set your password.

Your password must be at least 5 characters and different from your email address.

5. Upon setting your password, you will be logged into the Neostella Support Center. Please store your password in a secure place.

7 STEPS

1. To create an account on the Neostella's Support Center, navigate to help.neostella.com and click Sign In in upper right hand corner.

2. On the sign in screen, in the lower left hand corner, click New to Neostella? Sign Up.

3. Then, enter your full Name*.

4. Now, type your Email* address.
Please note, your email
address used for help.neostella.com should be associated with your Organization Domain (ex. @neostella.com)

5. Then click the Sign up button.

6. In your email inbox, you will receive an email to create a password.
From the email, select Create
Password to set your password.
Then you will be logged into Neostella Support Center.

7. That's it. You're done.

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Next step

If you have any questions or issues regarding creating a support account, please contact the Neostella Support Team at help@neostella.com.